Dominant representatives can carry out staff training for you to assist in accreditation.
Training modules include the following:
An assessment component is available for all training modules
Dominant Representatives carry out regular checks on your dishwasher to ensure it is working to its optimal level. You will receive a written report for your records.
Your representative will also check the detergent feeder, change tubes and carry out minor repairs. If additional work is required they will send a request for one of our feeder technicians to resolve the problem.
Dominant representatives also carry out checks in the laundry to ensure the washing process is performing at its optimal level. Written laundry reports are completed and provided for your records.
Your representative will also check any laundry feeder fitted making sure the pump tubes are still pliable and working correctly while performing a general service of the equipment.
Audits can be carried out to check for compliance to AS 4146:2000 Laundry Practice and a report issued.
The audit will check layout, operating procedures, signage, temperature monitoring and wash programs.
The auditor can also test washed fabrics and cleaned laundry contact surfaces for bacteria using Petri Films and protein swabs.
Protein swab tests indicate the hygiene level after cleaning by detecting residuals of protein which can be left behind after inadequate cleaning.
The swabs are assessed using a colour scale and are rated as satisfactory, borderline or unsatisfactory.
Petri Films are used in the laundry to measure the number of bacteria on washed linen.
The films are pressed onto the fabric and then closed up and incubated for 72 hours.
The number of colonies shown as red spots are counted to check for compliance with AS 4146:2000.
All testing is done using Adelaide tap water, so the products will work well in hard water conditions and even better in soft water. Most other detergent companies are based in Sydney or Melbourne so testing is done in soft water.
The R&D Department also assists customers with solutions to problems such as laundry stains, finding the best product for an application or testing water quality.
Chemists can visit customers to assess equipment and advise on the best products and use levels.
Slip tests can also be carried out to determine the coefficient of friction of floors and advise how slippery they are.
A database of information is maintained on infection control issues with guidelines and other information available from SA, interstate and overseas. Copies of relevant information can be sent on request if there are issues with infection control.
Wall charts are available in A3 or A4 size to assist staff to use the correct level of product to ensure effective infection control procedure are carried out.
Chlorine and QUAT test strips are also available to monitor the level used.
Dominant can assist in compliance with Health, Safety & Welfare requirements in a number of ways. By providing a range of non hazardous products dispensed by a range of feeders. Many of these products also use the Protekta™ Cap System to further reduce risk.
Dominant is also moving to smaller pack sizes to reduce manual handling hazards.
The Protekta™ Cap System comprises an insert fitted into the bottle with built in dip tube and a connector fitted to the feeder or pump. When the connector is fitted to the drum it allows product to flow. As soon as it is disconnected the pick up is sealed.
Call the 24hr Accident Emergency Line on 13 11 26 for all medical emergencies and advice regarding poisoning and ingestion of chemicals